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Group: Forum Members
Last Active: Thu 13 Oct 2016
Posts: 27,
Visits: 143
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When I use the data tool to load products, I only put the category that the product goes to in the spreadsheet, not the category description. But even if I select the data tool update option to add imported data and IGNORE DUPLICATES, the data tool is still wiping out my category descriptions. Not a problem except my user input descriptions for about 50 categories and I wiped them all out.
Do I need to input the category descriptions in every row of the spreadsheet in order to maintain these? Or is there a way to keep the category descriptions from being wiped out?
Thanks
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Group: Administrators
Last Active: Fri 15 Sep 2023
Posts: 806,
Visits: 2,737
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Can you confirm the version number you're using?
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Group: Forum Members
Last Active: Thu 13 Oct 2016
Posts: 27,
Visits: 143
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v2.805
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Group: Forum Members
Last Active: Thu 13 Oct 2016
Posts: 27,
Visits: 143
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To clarify:
v2.805 for the data tool
v2.8004 for the site
thanks
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Group: Forum Members
Last Active: Mon 6 Dec 2021
Posts: 235,
Visits: 750
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Jeff,
Did you get your solution to this problem please mate?
We are always willing to help out the community or pitch in to help you fix a problem. However, if you want a complete solution made such as a code module or new feature added you have two options. Either
1) Reach out to the Kartris internal development team at http://www.kartris.com/Contact.aspx.
2) Contact one of the Kartris approved partners at http://www.kartris.com/t-Worldwide-Developers.aspx.
Have fun and good luck coding.
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Group: Forum Members
Last Active: Thu 11 Jul 2019
Posts: 115,
Visits: 565
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It's being discussed here.
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