Category description deleted when I load via data file

Posted By jeffb Tue 20 Oct 2015
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jeffb
 Posted Tue 20 Oct 2015
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When I use the data tool to load products, I only put the category that the product goes to in the spreadsheet, not the category description. But even if I select the data tool update option to add imported data and IGNORE DUPLICATES, the data tool is still wiping out my category descriptions. Not a problem except my user input descriptions for about 50 categories and I wiped them all out.

Do I need to input the category descriptions in every row of the spreadsheet in order to maintain these? Or is there a way to keep the category descriptions from being wiped out?

Thanks
Paul
 Posted Wed 21 Oct 2015
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Can you confirm the version number you're using?

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jeffb
 Posted Wed 21 Oct 2015
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v2.805
jeffb
 Posted Wed 21 Oct 2015
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To clarify:

v2.805 for the data tool


v2.8004 for the site


thanks
Tiggywiggler
 Posted Sun 3 Jan 2016
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Jeff,

Did you get your solution to this problem please mate?


We are always willing to help out the community or pitch in to help you fix a problem. However, if you want a complete solution made such as a code module or new feature added you have two options. Either
1) Reach out to the Kartris internal development team at http://www.kartris.com/Contact.aspx.
2) Contact one of the Kartris approved partners at http://www.kartris.com/t-Worldwide-Developers.aspx.

Have fun and good luck coding.
shulemj
 Posted Fri 1 Jul 2016
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It's being discussed here.

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