Gateway error

Posted By wanless Fri 14 Feb 2014
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wanless
 Posted Fri 14 Feb 2014
Supreme Being

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Last Active: Mon 14 Mar 2016
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Hi we have a strange error when processing an order through sagepay it seems to be an issue on certain items in certain quantities for example

if I add a 2x a product to the basket change my currency to Euro it shows a total price of 114,11 Euros and this go's through to sagepay fine showing the correct price in £. if I then change the quantity to 3 I get a total price of 163,08 Euros and sage page gives the following error

Status: INVALID

Status Detail: 3021 : The Basket format is invalid.

Any ideas?

Many Thanks


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