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Group: Forum Members
Last Active: Mon 14 Mar 2016
Posts: 15,
Visits: 219
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Hi we have a strange error when processing an order through sagepay it seems to be an issue on certain items in certain quantities for example
if I add a 2x a product to the basket change my currency to Euro it shows a total price of 114,11 Euros and this go's through to sagepay fine showing the correct price in £. if I then change the quantity to 3 I get a total price of 163,08 Euros and sage page gives the following error
Status: INVALID
Status Detail: 3021 : The Basket format is invalid.
Any ideas?
Many Thanks
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Group: Administrators
Last Active: Tue 10 Sep 2024
Posts: 807,
Visits: 2,748
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Curious, the latest zip should contain the new DLLs for SagePay that support protocol 3.00. If you are updating an existing web site, can you check that the FTP is succeeding in overwriting the old ones - sometimes the files can get locked in use, and so when you try to overwrite them you get a failure message in the FTP details but often don't notice it and so assume the files were overwritten.
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