Product version images disappeared

Posted By UKcentric Mon 18 Nov 2013
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UKcentric
 Posted Mon 18 Nov 2013
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In our new upgraded version of Kartris, the product version images don't appear. Why?

Old version: http://www.curtisward.com/Colour/Oil-Paint/Artists-Oil-Paint/aoc_37__p-8-10-52-85.aspx

New version: http://kartris25005.curtisward.com/Colour/Oil-Paint/Artists-Oil-Paint/aoc_37__p-8-10-52-85.aspx

Thank you.
Paul
 Posted Mon 18 Nov 2013
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If you upload a new version image for one of those versions, does that display? If so, can you check the location of the image and see how it compares to the old version images.

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UKcentric
 Posted Tue 26 Nov 2013
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If I upload a new product version image it still does not display.

The product version images DO display in the admin system, just not on the live site.

URL of old product version image (from the site itself): http://www.curtisward.com/Image.aspx?strFileName=v709_1.jpg&strItemType=v&numMaxHeight=100&numMaxWidth=100&numItem=709&strParent=85

URL of new product version image (from admin, obviously it isn't showing up the new live site): <img src="../Image.aspx?strFullPath=~/Images/Products/85/709/v709_1.jpg&amp;numMaxHeight=80&amp;numMaxWidth=80&amp;nocache=115620">

This leads to: http://kartris25005.curtisward.com/Images/Products/85/709/v709_1.jpg which is the valid image file.


Please help me to get this sorted out. Thank you.
UKcentric
 Posted Fri 6 Dec 2013
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Bump - we really need your support with this.

Thank you.
Paul
 Posted Sat 7 Dec 2013
große Käse

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You're running plain vanilla unmodified files?

Are you sure you haven't done any modifications to image controls or other relevant code?


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Sat 7 Dec 2013 by Paul
Paul
 Posted Sat 7 Dec 2013
große Käse

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This site was upgraded to v2.5 recently, it has a lot of versions that seem to work.

www.causewaybaitandtackle.com

So the core code seems to be sound at least running on this site. I'm not quite sure why it wouldn't pick up images on another site.


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