Product version images disappeared Home » Kartris ASP.NET Ecommerce Software » Kartris technical issues https://forum.kartris.com/Topic2579.aspx

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By UKcentric - Mon 18 Nov 2013 In our new upgraded version of Kartris, the product version images don't appear. Why? Old version: http://www.curtisward.com/Colour/Oil-Paint/Artists-Oil-Paint/aoc_37__p-8-10-52-85.aspx New version: http://kartris25005.curtisward.com/Colour/Oil-Paint/Artists-Oil-Paint/aoc_37__p-8-10-52-85.aspx Thank you. By Paul - Mon 18 Nov 2013 If you upload a new version image for one of those versions, does that display? If so, can you check the location of the image and see how it compares to the old version images. By UKcentric - Tue 26 Nov 2013 If I upload a new product version image it still does not display. The product version images DO display in the admin system, just not on the live site. URL of old product version image (from the site itself): http://www.curtisward.com/Image.aspx?strFileName=v709_1.jpg&strItemType=v&numMaxHeight=100&numMaxWidth=100&numItem=709&strParent=85 URL of new product version image (from admin, obviously it isn't showing up the new live site): <img src="../Image.aspx?strFullPath=~/Images/Products/85/709/v709_1.jpg&amp;numMaxHeight=80&amp;numMaxWidth=80&amp;nocache=115620"> This leads to: http://kartris25005.curtisward.com/Images/Products/85/709/v709_1.jpg which is the valid image file. Please help me to get this sorted out. Thank you. By UKcentric - Fri 6 Dec 2013 Bump - we really need your support with this. Thank you. By Paul - Sat 7 Dec 2013 You're running plain vanilla unmodified files? Are you sure you haven't done any modifications to image controls or other relevant code? By Paul - Sat 7 Dec 2013 This site was upgraded to v2.5 recently, it has a lot of versions that seem to work. www.causewaybaitandtackle.com So the core code seems to be sound at least running on this site. I'm not quite sure why it wouldn't pick up images on another site.