Estimate Shipping

Hello,

Quick update. So I have managed to obtain the old Cactushop ASP file that did the work of getting the UPS Shipping options (UPS Shipping Handler). I have converted the old ASP code into ASP.Net code and placed it within the source code for your site and it retrieves all 5 shipping options.

When I put the same information into the new UPS Shipping Hander and it only gives me the three options you are seeing on your site. This says to me that there is an issue inside the new UPS handler, but, as this is not open source (it is a compiled DLL) I cannot dig any further into it.

I am going to reach out to the central Kartris development team and see if they are willing to release the code for the UPS DLL and see if we can find the issue in there.

I will keep you up to date.

Author	Message
shulemj	Posted Tue 30 Aug 2016
Supreme Being Group: Forum Members Last Active: Thu 11 Jul 2019 Posts: 115, Visits: 565 58,901	Tiggywiggler (19/08/2016) You can replace the EstimateShipping control with the code from the download so that it is replaced, however, the original problem will still remain. I'd like to bring you up to speed. Thanks to the advice from Paul (Kartris), I recreated the database, and many issues resolved. The shipping issue (both at estimate in the basket, and at the choice list in checkout) are still ongoing. I wonder if you can help me reverse your modifications (I will download a backup of your work before any reversing), to see if this was also resolved. Can you confirm where you made your changes? Was it "ShippingMethodsDropdown" or "ShippingMethodsEstimate"?
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shulemj	Posted Mon 29 Aug 2016
Supreme Being Group: Forum Members Last Active: Thu 11 Jul 2019 Posts: 115, Visits: 565 58,901	Thank you so much.
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Tiggywiggler	Posted Mon 29 Aug 2016
Supreme Being Group: Forum Members Last Active: Mon 6 Dec 2021 Posts: 235, Visits: 750 120,588	Hello, Quick update. So I have managed to obtain the old Cactushop ASP file that did the work of getting the UPS Shipping options (UPS Shipping Handler). I have converted the old ASP code into ASP.Net code and placed it within the source code for your site and it retrieves all 5 shipping options. When I put the same information into the new UPS Shipping Hander and it only gives me the three options you are seeing on your site. This says to me that there is an issue inside the new UPS handler, but, as this is not open source (it is a compiled DLL) I cannot dig any further into it. I am going to reach out to the central Kartris development team and see if they are willing to release the code for the UPS DLL and see if we can find the issue in there. I will keep you up to date. We are always willing to help out the community or pitch in to help you fix a problem. However, if you want a complete solution made such as a code module or new feature added you have two options. Either 1) Reach out to the Kartris internal development team at http://www.kartris.com/Contact.aspx. 2) Contact one of the Kartris approved partners at http://www.kartris.com/t-Worldwide-Developers.aspx. Have fun and good luck coding.
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Tiggywiggler	Posted Tue 23 Aug 2016
Supreme Being Group: Forum Members Last Active: Mon 6 Dec 2021 Posts: 235, Visits: 750 120,588	Hello, I have looked at your old website and for sure, you get 2 extra options for ground travel. I have also put all number of different values into your new website and I cannot get the ground travel to show up, only the air travel shows. At this point I don't really have any idea what is causing this issue, and honestly, I have haemorrhaged time on this problem so I am sorry to say that I am going to have to park this problem for now. If you get in touch with your people at UPS and they can shine some light on why this would be happening I am happy to give it another go, but for now I have simply run out of 'free' time and I need to focus on other things. Sorry mate, I don't like leaving anyone in the lurch. We are always willing to help out the community or pitch in to help you fix a problem. However, if you want a complete solution made such as a code module or new feature added you have two options. Either 1) Reach out to the Kartris internal development team at http://www.kartris.com/Contact.aspx. 2) Contact one of the Kartris approved partners at http://www.kartris.com/t-Worldwide-Developers.aspx. Have fun and good luck coding.
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shulemj	Posted Mon 22 Aug 2016
Supreme Being Group: Forum Members Last Active: Thu 11 Jul 2019 Posts: 115, Visits: 565 58,901	Thank you for clarifying that the issue is in the original code. I'm sorry for not getting back sooner about Alabama. I just tried it and it works somewhat, as it shows all express options, but not the Ground service. Is that another type of error?
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Tiggywiggler	Posted Mon 22 Aug 2016
Supreme Being Group: Forum Members Last Active: Mon 6 Dec 2021 Posts: 235, Visits: 750 120,588	It will not make any difference to the shipping problem. We have been discussing this and it looks like a real error with the original code. We do not provide UPS with the information that it wants, so we are trying to create a fix. If you were to scrap it all and start again, you would have the same issue. Can you try the recent modification and tell me if you are seeing the desired output? if it works for Alabama then we know we are on the right path. We are always willing to help out the community or pitch in to help you fix a problem. However, if you want a complete solution made such as a code module or new feature added you have two options. Either 1) Reach out to the Kartris internal development team at http://www.kartris.com/Contact.aspx. 2) Contact one of the Kartris approved partners at http://www.kartris.com/t-Worldwide-Developers.aspx. Have fun and good luck coding.
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shulemj	Posted Mon 22 Aug 2016
Supreme Being Group: Forum Members Last Active: Thu 11 Jul 2019 Posts: 115, Visits: 565 58,901	Would it make sense to start anew, with a new database, and then use the datatool to import all my product data from the current database?
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shulemj	Posted Mon 22 Aug 2016
Supreme Being Group: Forum Members Last Active: Thu 11 Jul 2019 Posts: 115, Visits: 565 58,901	Would it make sense to start anew, with a new database, and then use the datatool to import all my product data from the current database?
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Tiggywiggler	Posted Sun 21 Aug 2016
Supreme Being Group: Forum Members Last Active: Mon 6 Dec 2021 Posts: 235, Visits: 750 120,588	Okay try that. At the moment it will only work for all areas outside of the US, and inside the US it will only work for Alabama. DO NOT try to use it for states other than Alabama as it will not work a the moment (I haven't written the code for it). If you open the basket and it is showing nothing, try selecting a different shipping location and then come back to whatever you had selected. Let me know if this is working the way you are expecting before we go any further. Thank you. We are always willing to help out the community or pitch in to help you fix a problem. However, if you want a complete solution made such as a code module or new feature added you have two options. Either 1) Reach out to the Kartris internal development team at http://www.kartris.com/Contact.aspx. 2) Contact one of the Kartris approved partners at http://www.kartris.com/t-Worldwide-Developers.aspx. Have fun and good luck coding.
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Tiggywiggler	Posted Fri 19 Aug 2016
Supreme Being Group: Forum Members Last Active: Mon 6 Dec 2021 Posts: 235, Visits: 750 120,588	You can replace the EstimateShipping control with the code from the download so that it is replaced, however, the original problem will still remain. We are always willing to help out the community or pitch in to help you fix a problem. However, if you want a complete solution made such as a code module or new feature added you have two options. Either 1) Reach out to the Kartris internal development team at http://www.kartris.com/Contact.aspx. 2) Contact one of the Kartris approved partners at http://www.kartris.com/t-Worldwide-Developers.aspx. Have fun and good luck coding.
	REPLY QUOTE LIKE 50

Estimate Shipping

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