PAYPAL not returning P&H & TAX

Posted By Soph Mon 20 Jul 2015
Add to Favorites0
Author Message
Soph
 Posted Tue 21 Jul 2015
Supreme Being

Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)

Group: Forum Members
Last Active: Tue 18 Aug 2015
Posts: 16, Visits: 69
Hi Paul

The error log reads

>> Version:2.8001
>> URL:http://clean-cook.com.au/callback.aspx?g=paypal
>> Page:
-----------------------------------------------------------------------------
>> 21/07/2015 1:46:15 PM
>> 173.0.81.1
>> DESCRIPTION:
Callback Failure:
Order ID: 45- Order Amount doesn't match.
Order Value in DB: 36.5
Order Value from Gateway: 27.5
Ref: 91899877F3777504K


this means that $9 in P&H hasn't been passed to the gateway
must have this issue fixed asap
Soph
 Posted Tue 21 Jul 2015
Supreme Being

Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)

Group: Forum Members
Last Active: Tue 18 Aug 2015
Posts: 16, Visits: 69
Hi Paul

What you say is correct, What I can't see is in the paypal statement (when values are passed to paypal) are the p&h and tax added to the order value although this is visible in the order confirmation in the orders menu.
Paul
 Posted Mon 20 Jul 2015
große Käse

große Käse - (508,416 reputation)große Käse - (508,416 reputation)große Käse - (508,416 reputation)große Käse - (508,416 reputation)große Käse - (508,416 reputation)große Käse - (508,416 reputation)große Käse - (508,416 reputation)große Käse - (508,416 reputation)große Käse - (508,416 reputation)

Group: Administrators
Last Active: Tue 10 Sep 2024
Posts: 807, Visits: 2,748
Kartris only uses paypal to accept the payment. The receipt and order breakdown should come from Kartris, if properly configured, and show a complete listing of products, any discounts, coupons used, shipping, handling and tax.

--
If my post solves your issue, can you 'Mark as Answer' so it's easier for other users to find in future.

If you would like to be informed of new features, new releases, developments and occasional special bonuses, please sign up to our mailing list: http://bit.ly/19sKMZb
Soph
 Posted Mon 20 Jul 2015
Supreme Being

Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)Supreme Being - (9,809 reputation)

Group: Forum Members
Last Active: Tue 18 Aug 2015
Posts: 16, Visits: 69
When shopping basket is passed to PayPal, I cannot see P&H and Tax components in PayPal statement. Only Total items cost are passed to PayPal. What is wrong here?

Similar Topics

Expand / Collapse

Reading This Topic

Expand / Collapse

Back To Top