Issue with option to send customer order status emails

Posted By SAbow Thu 9 Jul 2015
Add to Favorites0
Author Message
SAbow
 Posted Thu 9 Jul 2015
Supreme Being

Supreme Being - (45,157 reputation)Supreme Being - (45,157 reputation)Supreme Being - (45,157 reputation)Supreme Being - (45,157 reputation)Supreme Being - (45,157 reputation)Supreme Being - (45,157 reputation)Supreme Being - (45,157 reputation)Supreme Being - (45,157 reputation)Supreme Being - (45,157 reputation)

Group: Forum Members
Last Active: Tue 2 Feb 2021
Posts: 77, Visits: 334
If we set backend option not to show this checkbox on checkout page, it'll still say "Yes, you will receive order update emails, on the next stage of checkout". If customer was not asked, they should not "confirm" it either...
metalmania
 Posted Fri 10 Jul 2015
Supreme Being

Supreme Being - (25,834 reputation)Supreme Being - (25,834 reputation)Supreme Being - (25,834 reputation)Supreme Being - (25,834 reputation)Supreme Being - (25,834 reputation)Supreme Being - (25,834 reputation)Supreme Being - (25,834 reputation)Supreme Being - (25,834 reputation)Supreme Being - (25,834 reputation)

Group: Forum Members
Last Active: Tue 21 Jun 2016
Posts: 36, Visits: 165
I can replicate this problem too...I think the issue is caused by the fact the checkbox is set to be checked.
<asp:CheckBox ID="chkOrderEmails" runat="server" Checked="true" />
Therefore when you set backend.orders.emailupdates to 'n', then it remains true.
If you are switching off the order emails, then you could change the Checkout.aspx page so it's not checked
<asp:CheckBox ID="chkOrderEmails" runat="server" Checked="false" />


Even if you are allowing email updates, you could just change it to false anyway, so the customer has to opt-in!

Similar Topics

Expand / Collapse

Reading This Topic

Expand / Collapse

Back To Top