Issue with option to send customer order status emails Home » Kartris ASP.NET Ecommerce Software » Kartris technical issues https://forum.kartris.com/Topic3832.aspx

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By SAbow - Thu 9 Jul 2015 If we set backend option not to show this checkbox on checkout page, it'll still say "Yes, you will receive order update emails, on the next stage of checkout". If customer was not asked, they should not "confirm" it either... By metalmania - Fri 10 Jul 2015 I can replicate this problem too...I think the issue is caused by the fact the checkbox is set to be checked. <asp:CheckBox ID="chkOrderEmails" runat="server" Checked="true" /> Therefore when you set backend.orders.emailupdates to 'n', then it remains true. If you are switching off the order emails, then you could change the Checkout.aspx page so it's not checked <asp:CheckBox ID="chkOrderEmails" runat="server" Checked="false" /> Even if you are allowing email updates, you could just change it to false anyway, so the customer has to opt-in!