Google Universal Analytics

Posted By BORNXenon Mon 29 Sep 2014
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BORNXenon
 Posted Mon 29 Sep 2014
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Our Kartris store has been live for just under a week now and today we got our first order, however, we have not received any data in Google Analytics for this order.

I've done some digging and it appears that although the main Google Analytics code in Kartris has been updated to use the Universal Analytics code, the code that tracks the Ecommerce events hasn't been updated in UserControls/Front/EcommerceTracking.ascx and is still using the old _gaq.push method and ga.js file.

I have updated the code in this file on my implementation (although I now need an order to ensure that it works!), if anyone else is using Universal Analytics and needs the updated code, here it is.

EDIT:

Code removed as it broke my callback page, not sure why at the minute but for now I can live without the eCommerce tracking, rather have a working site!!

Would be nice if a member of the dev team could perhaps look into it?
Wed 1 Oct 2014 by BORNXenon
BORNXenon Marked As Answer
 Posted Fri 10 Oct 2014
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As it turns out, it wasn't the analytics code that broke my Callback page, it was a permissions issue while running in Integrated mode.

I have since fixed that issue and confirmed that the new ecommerce code works, so here it is again.

Replace the existing script tags and everything inbetween with the following:

<script type="text/javascript">

(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');

ga('create', '<asp:Literal ID="litGoogleWebPropertyID" runat="server" />', 'auto');
ga('send', 'pageview');
ga('require', 'ecommerce'); // Load the ecommerce plug-in.

ga('ecommerce:addTransaction', {
'id': '<asp:Literal ID="litOrderID" runat="server" />', // Transaction ID. Required
'affiliation': '<asp:Literal ID="litWebShopName" runat="server" />', // Affiliation or store name
'revenue': '<asp:Literal ID="litTotal" runat="server" />', // Grand Total
'shipping': '<asp:Literal ID="litShipping" runat="server" />', // Shipping
'tax': '<asp:Literal ID="litTax" runat="server" />' // Tax
});

<asp:Repeater ID="rptOrderItems" runat="server">
<ItemTemplate>

// addItem should be called for every item in the shopping cart.
ga('ecommerce:addItem', {
'id': '<asp:Literal ID="litOrderID" runat="server" />', // Transaction ID. Required
'name': '<asp:Literal ID="litItemName" runat="server" />', // Product name. Required
'sku': '<asp:Literal ID="litVersionCode" runat="server" />', // SKU/code
'category': '<asp:Literal ID="litItemOptions" runat="server" />', // Category or variation
'price': '<asp:Literal ID="litItemPrice" runat="server" />', // Unit price
'quantity': '<asp:Literal ID="litItemQuantity" runat="server" />' // Quantity
});

</ItemTemplate>
</asp:Repeater>

ga('ecommerce:send'); // Send transaction and item data to Google Analytics.

</script>
thopcroft
 Posted Fri 31 Oct 2014
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I have been working on getting e-commerce in Google analytics to work with PayPal. I have updated the EcommerceTracking.ascx code with the universal analytics code you recommended. I have successfully got e-commerce in analytics to work with orders that use the offline cheque payment method which displays the details of the order on the Checkout.aspx page. The PayPal automatic return page checkoutcomplete.aspx does not display any order details and therefore does not update e-commence in Google analytics.

Is this because the PayPal callback to callback.aspx wipes the basket before the checkoutcomplet.aspx page is loaded?
Paul
 Posted Sat 1 Nov 2014
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The callback.aspx when called from Paypal cannot wipe a user's basket. The basket is linked to the user based on session ID, it relies on cookies. If paypal's servers connect to the site, they don't hold the user's cookies (only the user's browser does) so there is no way to link them to the basket. Some payment systems like Sagepay do redirect users themselves to the callback.aspx, which is why the wipebasket command may be in there. But since most payment systems call this page themselves, there is nothing really to wipe (the gateway would effectively just wipe whatever was in its own basket, which will be empty).

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