Customer login - duplicated customer accounts

Posted By TheCalicoTree Mon 10 Mar 2014
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TheCalicoTree
 Posted Mon 10 Mar 2014
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Last Active: Thu 18 Jun 2015
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We've noticed a few duplicate customer accounts being created over the weekend.
Test have shown that when a new customer enters their details into KartrisLogin.ascx, if they hit Enter as opposed to press Submit, it creates a customer record but locks the screen and doesn't let them continue. They then have to navigate back to another page only to return and re-key their details.

I've tested this in Firefox & IE111 with the same results.

There was also a scenario where the passwords entered did not match but because I hit Enter, the record was created and the screen locked.

We upgraded to .NET4.5 over the weekend. Had not notced this problem before. It may be coincidence. Has anyone else had such problems - or could test and help with my theory?

Many thanks

Helen


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