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Last Active: Thu 18 Jun 2015
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I'm experiencing a few issue with the RealEx payment integration. some of which I am coding around which leads me to wonder whether there are some slight glitches that need ironing out at your end.
1. Order Confirmation - using template file Callback_RealEx.html (which in some documentation is refered to as Callback-RealEx.html). The display of the Order Confirmation is a mess - loads of line breaks, no formatting. We have our general.email.enableHTML set to true.
The code strips out all VB line breaks and replaces then with <br/>. Line 386. Earlier on in the code this is conditioned based upon the HTML, in this instance it is not and I believe it should be. Having replaced the line with Response.Write(strBodyText) the order confirmation displays beautifully.
2. Special charcters causing problems. Shipping ID/Address errored due to brackets () in field, product name (Comment2) failed due to double quote in product name (" used for inches). The encoding is set to UTF-8 but all of the characters are not encoding before being passed to RealEx.
3. Display of order confirmation again has  before every currency symbol.
Thanks
Helen
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