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Basket failure in non-english languages

Posted By tasosdr Tue 15 Oct 2013
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Basket failure in non-english languages

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tasosdr
Posted Mon 21 Oct 2013
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Thanks for you advice!

Tasos
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Paul
Posted Mon 21 Oct 2013
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Just a quick observation regarding your config settings. You have the EU VAT country set to GR, but the country code for greece is EL. This is the two letter ISO code (international standard) for Greece, which will be in the Kartris destinations data for Greece. If you have your config setting set to GR, it's not going to recognize that Greece is your home country for VAT purposes. You should change that config setting to EL.

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tasosdr
Posted Mon 21 Oct 2013
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After a great deal of searching through all the shipping and taxing details and variables I managed to SOLVE the issue by translating ALL the major destinations and shipping strings to the other languages.Thank you all for your support.

Tasos
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tasosdr
Posted Mon 21 Oct 2013
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NAMEVALUE
general.tax.euvatcountryGREdit
general.tax.euvatnumbercheckyEdit
general.tax.pricesinctaxyEdit
general.tax.shippingshippingEdit
general.tax.usmultistatetaxnEdit
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Emmanuel
Posted Mon 21 Oct 2013
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i wil try to create a 23% tax to check on my side.
What settings are you using for general.tax. ?
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tasosdr
Posted Mon 21 Oct 2013
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Thanks for the insights.I will check again for the smtp details. The VAT is 23% and the products have been isntalled after I have installed the languages (I have deleted the existed pre-installed samples and installed the real ones).
It is getting a really pain in the ... this problem. I have to find a solution and I dont know how.

The new Error Logs (after all the changes made through these discussion) are as follows:
-----------------------------------------------------------------------------
>> Version:2,5004
>> URL:http://dev.rira.gr/Basket.aspx?L=2
>> Page:
-----------------------------------------------------------------------------
>> 21/10/2013 9:23:42 μμ
>> 5.55.93.136
>> DESCRIPTION:
Can't retrieve country info in the specified language -- COUNTRY_ID: 90 LANGUAGE_ID: 2

==================================================



-----------------------------------------------------------------------------
>> Version:2,5004
>> URL:http://dev.rira.gr/Basket.aspx?L=2
>> Page:
-----------------------------------------------------------------------------
>> 21/10/2013 9:23:42 μμ
>> 5.55.93.136
>> DESCRIPTION:
System.NullReferenceException: Object reference not set to an instance of an object.
at UserControls_ShippingMethodsEstimate.Refresh()
at Templates_BasketView.Page_PreRender(Object sender, EventArgs e)
at System.Web.UI.Control.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

==================================================



Any insights? I am really desparate.


Tasos
Edited Mon 21 Oct 2013 by tasosdr
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Emmanuel Marked As Answer
Posted Mon 21 Oct 2013
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Hi Tasosdr;

I didnt do much more than that... did you setup a correct email and smtp in the config settings?
(mail is enabled by default but with empty smtp value, wich throw an error)
also check if you have a translated value on the products and versions you are using if you created them before adding the new languages.
What does the log says ? what is the tax rate you apply ?

Regards;
Emmanuel
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tasosdr
Posted Sat 19 Oct 2013
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Dear Emmanuel,Seems that the only remaining problem is that I cannot find a solution in how to display the basket clicking at the mini-basket's button. It is always crashes. I have translated nearly all the texts but nothing. Can you please give me a detail walkthrough of how you managed to solve it becouse I really run out of time?
Thanks in advance,
Tasos
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Emmanuel
Posted Fri 18 Oct 2013
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Found why i had an error on last step of the checkout process : BigGrin

solved by adding a renamed copy of Email_OrderConfirmation_EN.html as Email_OrderConfirmation_FR.html in \\kartris\Skins\Kartris\Templates Smile

Some strange things noticed with EUR and "." setting :

With EUR and "." setting and french language :
price display on products.aspx with ","
Checkout.aspx with ","
mini basket display with ","
invoice display with ","
...

Seems that its always trying to display culture separator even if currency setting is set to "."
As long as data are correctly inserted into the db ... Smile

So without modifying the code , with all currencies with "." separator works fine for me. (offline payment for now)
I didn't have crash on clicking to the 'display basket' button in the mini-basket display (used product with taxes for test, and BasePrice Before VATax)

If you still have some crashes check for missing translated entries in the db, i rember having some trouble with the language file import and made an sql script for filling empty language desc value by english language if present.)

Regards;
Edited Fri 18 Oct 2013 by Emmanuel
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tasosdr
Posted Fri 18 Oct 2013
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I confirm Emmanuels findings in Greek environment.

Tasos
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