Some SEO fields aren't saving in the backend

Ok, I think I've located the issue, and it seems to be a bug.

I originally used the data tool to import about 200 records. The data tool does not have columns for the SEO fields, so they don't get brought in. In my testing further on this issue, here's what I noticed:

1) if I create/edit a new product from the admin user interface, I can add and edit the SEO fields fine.

2) if I import the product from the data tool, I am unable to edit the SEO fields. Kartris appears to save all the other data fine, but not the SEO fields.

My guess is that the records for these SEO fields are not created when the data is imported from the data tool, so during editing Kartris is expecting to update records that are not already in the database? On the flip side, my guess is that using the UI actually adds records for the SEO fields, so when attempting to update, they save fine?

I'm glad to show someone an example of this.

Author	Message
saturation	Posted Wed 11 Jan 2012
Supreme Being Group: Forum Members Last Active: Fri 30 Nov 2012 Posts: 108, Visits: 1,185 66,718	It seems that the meta description, meta keywords, and URL name aren't saving, even though it's saying it is. Page title saves fine. I attached what the SEO section of one of my products looks a) before being saved, b) when it's being saved and c) after it's being saved. What could be the issue? I just put a brand new copy of _ModifyProduct.aspx and I'm still getting the same outcome. Attachments 1.JPG (2 views, 20.50 KB) 2.JPG (1 view, 10.03 KB) 3.jpg (1 view, 17.44 KB)
	REPLY QUOTE LIKE 222
Mohammad	Posted Wed 11 Jan 2012
Kartris Expert Group: Administrators Last Active: Sun 27 Sep 2015 Posts: 115, Visits: 706 80,825	Which version you are using ? We didn't see problem before, I've tested the latest version, and its working fine. If you are modifying codes, its not only the _ModifyProduct that could affect this part, there are at least 3 user controls that could cause problems to this if they are not modified properly.
	REPLY QUOTE LIKE 225
saturation	Posted Thu 12 Jan 2012
Supreme Being Group: Forum Members Last Active: Fri 30 Nov 2012 Posts: 108, Visits: 1,185 66,718	I'm on 1.3004. What are the names of the 3 other user controls on that page? I've made no changes to the backend controls at least as far as I know. I'll be glad to put the relevant controls back into place to fix it.
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thedrumdoctor	Posted Tue 17 Jan 2012
Supreme Being Group: Forum Members Last Active: Mon 21 May 2018 Posts: 94, Visits: 266 70,219	I found that if I didn't save my SEO wording immediately and then if I changed the 'Product Type' field then the SEO information would be lost. Therefore, I got into the habit of saving my product info as soon as I'd entered the SEO information. Don't know if that's behaviour by design or a bug.
	REPLY QUOTE LIKE 231
saturation	Posted Wed 18 Jan 2012
Supreme Being Group: Forum Members Last Active: Fri 30 Nov 2012 Posts: 108, Visits: 1,185 66,718	Ok, I think I've located the issue, and it seems to be a bug. I originally used the data tool to import about 200 records. The data tool does not have columns for the SEO fields, so they don't get brought in. In my testing further on this issue, here's what I noticed: 1) if I create/edit a new product from the admin user interface, I can add and edit the SEO fields fine. 2) if I import the product from the data tool, I am unable to edit the SEO fields. Kartris appears to save all the other data fine, but not the SEO fields. My guess is that the records for these SEO fields are not created when the data is imported from the data tool, so during editing Kartris is expecting to update records that are not already in the database? On the flip side, my guess is that using the UI actually adds records for the SEO fields, so when attempting to update, they save fine? I'm glad to show someone an example of this.
	REPLY QUOTE LIKE 228

Some SEO fields aren't saving in the backend

Some SEO fields aren't saving in the backend

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