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Group: Forum Members
Last Active: Mon 6 Jun 2011
Posts: 4,
Visits: 72
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I receive the following when trying to access my cart (kartris.rothscratchpads.com)
Error!An error occurred. The system has written a log file entry.
I found the log file buried in the uploads > logs > errors folder
I have attached the error log in a zip file.
Bill
kartriserror.zip
(2 views,
1.26 KB)
Sat 14 Aug 2010 by
poppo101
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Group: Administrators
Last Active: Fri 12 Sep 2025
Posts: 807,
Visits: 2,753
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Yes, it could be that the install script timed out during the installation process on your host.
If you can connect directly to the database with Management Studio, then you can run the db setup script. First delete any data that is already there, just so it does not interfer.
The setup script is located in the kartris web folder here:
uploads\resources\kartrisSQL_MainData.sql
Easiest way is to open it locally in notepad, then copy and paste the entire thing to a new query and run that on the db.
Once you've done this, you can re-run the installer but this time it should see that the db tables and structure already exist and then give you the option to use that.
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