error on shipping estimates

Posted By SAbow Wed 11 Sep 2019
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SAbow
 Posted Wed 11 Sep 2019
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Last Active: Tue 2 Feb 2021
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Hi,

I have set up UPS shipping in the backend, and all my products have weights. Now I am encountering this error when shipping methods dropdown is attempting to get filled...

System.NullReferenceException: Object reference not set to an instance of an object.
at UserControls_ShippingMethodsDropdown.Refresh() in C:\inetpub\wwwroot\mysite.com\kartris\UserControls\General\ShippingMethodsDropdown.ascx.vb:line 182
at Templates_BasketView.RefreshShippingMethods() in C:\inetpub\wwwroot\mysite.com\kartris\UserControls\Front\BasketView.ascx.vb:line 1288
at Templates_BasketView.LoadBasket() in C:\inetpub\wwwroot\mysite.com\kartris\UserControls\Front\BasketView.ascx.vb:line 226
at Templates_BasketView.Page_Load(Object sender, EventArgs e) in C:\inetpub\wwwroot\mysite.com\kartris\UserControls\Front\BasketView.ascx.vb:line 309
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


its seems that objshippingdetails is nothing and has no weight value, but why is that happening...

Please advise

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