Abandoned Cart Follow Ups

Posted By SamC Fri 21 Oct 2016
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SamC
 Posted Fri 21 Oct 2016
Supreme Being

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Last Active: Mon 9 Sep 2019
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Hi,

Something that I'd find really helpful - and I suspect many others - would be some sort of abandoned cart process so that you can easily follow up potential customers who have added items to their cart, provided their contact information but who don't complete their order.

I know that you can find these people in the unfinished order section, but what would be really great would be to be able to either manually or automatically send them an email with a permalink to their abandoned cart so that they can quickly and easily complete their checkout if they choose.

We've been manually emailing people with suggestions on how to complete their abandoned purchase - and many do complete after receiving an email - but its much more completed for us to manually send them a separate email ( i.e. not through Kartris ) and for them to have to start the ordering process again without a direct link to their stored cart.

Just an idea.


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