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Group: Forum Members
Last Active: Sat 3 Nov 2018
Posts: 192,
Visits: 5,220
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Hello all,
We have had a few customers recently report that when they go to checkout as new customer and fill in their email address they get an 'email address not valid' error and are unable to proceed.
I have managed to speak to a couple of them and one said they were on an android tablet and the other an android phone. They did not know about browsers etc so I couldn't really get any more info.
We have never seen this before so I can only assume there is a certain combination of browser/os that is causing this issue.
Has any one else seen this? We are running v2.5006 - have there been any changes that have corrected this in later builds?
Cheers
Neil
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