Coupons

Posted By Supermac Tue 10 May 2016
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Supermac
 Posted Tue 10 May 2016
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I'd like to create a coupon of 10€ for customers who order a minimal amount of 50€.
This Coupon should/could be used just one time by every user.
Is it possible to do that?
Paul
 Posted Tue 10 May 2016
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Should be possible by creating a coupon to enable a promotion:

http://userguide.kartris.com/Default.aspx?headID=202


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Supermac
 Posted Wed 11 May 2016
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Thank you Paul for yoour reply.
Is not completely clear to me how this works:
I create a promotion and set it as inactive.
Then I create a Promotion type coupon ... but how has coupon to be configured to be utilizable only with a given order amount minimum?
Paul
 Posted Fri 13 May 2016
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Sorry, I think I misunderstood, was thinking it was coupon for 10 EUR discount of user spends 50 EUR or above. It's not possible to create coupons automatically in response to orders.

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Supermac
 Posted Fri 13 May 2016
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No no you understand correctly, it's only I don't understand how to do that :-)

I would tell to potential customer "for your first order you have available a coupon of 10€ you can use on 50€ minimum basket value, use 'promotion' in coupon field in basket!" (but if discount is automatic is the same)
Tiggywiggler
 Posted Sat 14 May 2016
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Hello,

Have you managed to get this to work now? Was the guidance from Paul clear?


We are always willing to help out the community or pitch in to help you fix a problem. However, if you want a complete solution made such as a code module or new feature added you have two options. Either
1) Reach out to the Kartris internal development team at http://www.kartris.com/Contact.aspx.
2) Contact one of the Kartris approved partners at http://www.kartris.com/t-Worldwide-Developers.aspx.

Have fun and good luck coding.
Supermac
 Posted Mon 16 May 2016
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No I'm still in the dark...

I made a not-live promo in wich spending 50€ user will get a 10€ discount, then I created a promo-type coupon with "PRIMO" as coupon code...
Then I tested it: I composed a cart >50€ and used the coupon code: cart accepted coupon but it didn't apply any discount (cart shows €0.00 in coupon's row).

?
Tiggywiggler
 Posted Mon 16 May 2016
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Well I have just tried exactly what you have said. I have loaded up a development system I have and stepped through your instructions, added the promotion code and it worked perfectly well.

Maybe you missed a step and didn't realise it. Can you try again, and make sure that the from date and to date are correct so that neither the promotion, nor the coupon are expired.

Another thing to be careful of is when you create the promotion and you select "When order > €50" you click the "Add" button, same again for the "Subtract €10".


We are always willing to help out the community or pitch in to help you fix a problem. However, if you want a complete solution made such as a code module or new feature added you have two options. Either
1) Reach out to the Kartris internal development team at http://www.kartris.com/Contact.aspx.
2) Contact one of the Kartris approved partners at http://www.kartris.com/t-Worldwide-Developers.aspx.

Have fun and good luck coding.
Supermac
 Posted Tue 17 May 2016
Supreme Being

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I tried doing again a promo and then a coupon as suggested but I confirm the coupon's import -when used in cart- results alway 0.
Tue 17 May 2016 by Supermac
Supermac
 Posted Tue 17 May 2016
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Note that normal coupon amount (by value or by %) are calculated correctly in cart, only the promotion linked coupon has this problem... may you indicate me the code portion where this type of coupon's amount is calculated?

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