Customers Not Receiving Email After Order

Posted By shulemj Wed 30 Dec 2015
Add to Favorites1
Author Message
shulemj
 Posted Wed 30 Dec 2015
Supreme Being

Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)

Group: Forum Members
Last Active: Thu 11 Jul 2019
Posts: 115, Visits: 565
I attached my current settings. The store owner gets the confirmation email but the consumer not. What am I missing?
 Email-Settings.png (5 views, 22.49 KB)
shulemj Marked As Answer
 Posted Tue 5 Jan 2016
Supreme Being

Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)Supreme Being - (58,851 reputation)

Group: Forum Members
Last Active: Thu 11 Jul 2019
Posts: 115, Visits: 565
Thanks, Tiggywiggler.

It turned out that the customer entered the email address in the backend, but not the SMTP username and password. It worked internally, but not to other domains.

Similar Topics

Expand / Collapse

Reading This Topic

Expand / Collapse

Back To Top