Database error when adding single version product

Posted By mike Tue 10 Aug 2010
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saturation
 Posted Fri 24 Sep 2010
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Worked like a charm.   Thanks so much!
Medz
 Posted Thu 23 Sep 2010
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Hi, you can use the dll from the attached zip file below. It should go inside the 'bin' folder overwriting the existing one. Note that this will only work on shops that are currently on v1.1009.

Regards,

Medz
 KartrisCompiled.zip (2 views, 1.04 MB)
Thu 23 Sep 2010 by Medz
saturation
 Posted Thu 23 Sep 2010
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I'm having the same issue.   I overwrote my files with the download above, no luck.   Changed the connection timeout and no luck either....Where is this mysterious DLL that I can get a hold of?
smgentry
 Posted Mon 20 Sep 2010
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Medz,

The provided .dll fixed my problem, thanks!
smgentry
 Posted Sun 19 Sep 2010
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I am also having this same issue. Could you tell me what you did to finally resolve this? It looks like you installed a new dll file over your old one. Was that with the 1.1009 version or a newer version?

Any help would be much appreciated.

Thanks!
Medz
 Posted Thu 19 Aug 2010
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Great! Thanks for letting us know. I'll incorporate the fix in the 1.1011 build. Thanks for all your input in this.

Regards,

Medz
mike
 Posted Thu 19 Aug 2010
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Last Active: Thu 25 Oct 2012
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Success!
Overwrote the dll with the new one you provided, and it appears to be working now. Thanks a lot for sorting this out, and if I find any other bugs then I'll let you know Wink

Cheers,
Mike
mike
 Posted Thu 19 Aug 2010
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Hello again,
Just an update for you all - I've now had a chance to install the latest version (1.1009), and I'm afraid I still seem to be having the same problem! This is with a completely fresh install (with no customization, and completely separate from my previous one). The error (and error log entry) is exactly the same as before.

I'd appreciate it if you could offer any guidance on where to look for issues (if there are any server settings which could be wrong, for example), so I can give you guys whatever information you need to get this sorted ASAP.

Thanks again in advance,
Michael
Medz
 Posted Fri 13 Aug 2010
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Hi Mike, v1.1009 is now up. It includes the fix to the issue when adding single version products.

http://www.kartris.com/Downloads/kartris1_1009_WPI.zip

Cheers

Medz
mike
 Posted Tue 10 Aug 2010
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Hi Medz and Mohammad,

thanks a lot for your replies. I've tried adding the 'connect timeout'setting to the connection string as you suggested, but it doesn't seemto have helped. I've taken it as high as 120, the error messageremains as before. I've timed how long it took for the error message toappear after clicking 'Save', and it came out (consistently) as 31 seconds. The product isn't added when I receive the error.

Thanks,
Mike

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