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Group: Forum Members
Last Active: Mon 14 Mar 2016
Posts: 15,
Visits: 219
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Hi i am getting an error on the checkout page below is the error log
Does nyone have any ideas, its a new install of Kartris.
Many thanks
Daniel
Checkout.aspx
>> Page:
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>> 11/05/2011 09:04:12
>> 85.189.107.252
>> DESCRIPTION:
System.Exception: Error loading payment gateway list
at _Checkout.Page_Load(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
==================================================
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Group: Administrators
Last Active: Sun 27 Sep 2015
Posts: 115,
Visits: 706
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That means you don't have ON line gateways, they are set to TEST or FAKE mode.
You can still have the TEST/FAKE working, and didn't get this error, if you browsed the front-end while you are logged in the back-end.
To double check the payment gateways, the back-end Navigation >> Configuration >> Payment and Shipping Gateways
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Group: Forum Members
Last Active: Mon 14 Mar 2016
Posts: 15,
Visits: 219
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Thanks for the reply
I have set the offline payment gateway to test and you are correct this works when im logged in as admin but gives the above error when im not logged in as admin. However if i set the gateway to on i get the following error on the checkout page weathe im logged in as admin or not 
any ideas?
==================================================
-----------------------------------------------------------------------------
>> Checkout.aspx
>> Page:
-----------------------------------------------------------------------------
>> 17/05/2011 11:07:45
>> 85.189.107.241
>> DESCRIPTION:
System.Exception: Error loading payment gateway list
at _Checkout.Page_Load(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
==================================================
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Group: Administrators
Last Active: Sun 27 Sep 2015
Posts: 115,
Visits: 706
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Try to press the refresh button in the payment and shipping gateways back-end page, and try again - that should fix the issue.
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Group: Administrators
Last Active: Tue 3 Dec 2013
Posts: 99,
Visits: 1,400
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Hi, can you also see if the 'AuthorizedOnly' config is checked? If its checked, then only customers that are 'approved for special payments?' can use the payment gateway. Make sure the 'AuthorizedOnly' config setting is disabled if you want to allow everybody access to 'offline payment' or to any other payment gateway.
Regards,
Medz
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Group: Forum Members
Last Active: Mon 14 Mar 2016
Posts: 15,
Visits: 219
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Thank you very much
It was being caused by having the Autorised only setting checked and the offline payment being the only payment option.
Thanks Again
Dan
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