Forgotten password email doesn't work

Posted By shigarr Tue 10 May 2011
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shigarr
 Posted Tue 10 May 2011
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Group: Awaiting Activation
Last Active: Tue 10 May 2011
Posts: 1, Visits: 53
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Hi,

Kartris doesn't send email when user request a forgotten password link. There are two scenarios:

  1. When kartris is running as a standalone website i.e. hosted at the root of the website in IIS then it works fine
  2. But when kartris is setup as a virtual directory within an existing website then it displays the message "A password reset link has been sent to [email protected]" but there is no email in the mail box
The mail server details, in configuration settings, are exactly the same for both scenarios. The kartris, in both scenarios, is running on the same server

Any clue? This is holding me up a big time to deploy the website.


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