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Group: Forum Members
Last Active: Tue 18 Aug 2015
Posts: 16,
Visits: 69
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I would like to receive an email after each successful sale with items and their specs so I can prepare them for dispatch/ensure they are ready.
How/where do I configure this in code?
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Group: Administrators
Last Active: Tue 10 Sep 2024
Posts: 807,
Visits: 2,748
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This is built in already. However, there are two common reasons that mail doesn't get sent:
1. You have not configured the email settings within the config for your server, and turned on email from there (default is a kind of test mode called 'write' which writes mail to the screen rather than send it).
2. Your payment gateway and/or Kartris has not been configured to 'call back' the order. This is the process where a remote payment system such as Paypal calls a special page on Kartris to tell it that a particular order was paid. This is the point the order gets tagged as 'paid' and also that confirmation mails are sent.
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