Callback

Posted By tobyhutton Thu 21 May 2015
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tobyhutton
 Posted Thu 21 May 2015
Supreme Being

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Group: Awaiting Activation
Last Active: Tue 26 May 2015
Posts: 7, Visits: 13
Hi,

After a customer process their payment through Paypal, the payment is collected successfully and they are redirected back to the "Order Completed" page, however the order does not show in their account or in the back end.

The error log that was returned is.

-----------------------------------------------------------------------------
>> Version:2.8004
>> URL:https://store.domain.com/callback.aspx?g=paypal
>> Page:
-----------------------------------------------------------------------------
>> 18/05/2015 14:25:38
>> 173.0.81.1
>> DESCRIPTION:
System.Net.WebException: The remote server returned an error: (403) Forbidden.
at System.Net.HttpWebRequest.GetResponse()
at Kartris.Paypal.ProcessCallback(String strCallbackData, String strReferrerURL)
at Callback.Page_Load(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


==================================================

I get the same error with SSL on or off

I can see that i'm getting a forbidden error.

Could someone please advise what I've done wrong, I've followed all the sets in the Setting PayPal in user guides.

Thanks
Paul
 Posted Thu 21 May 2015
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Group: Administrators
Last Active: Fri 15 Sep 2023
Posts: 806, Visits: 2,737
Is store.domain.com really the web site address used, or did you change that in your post to avoid posting your actual domain?

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tobyhutton
 Posted Thu 21 May 2015
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Group: Awaiting Activation
Last Active: Tue 26 May 2015
Posts: 7, Visits: 13
domain.com is not the domain, the domain is store.kmcdesigns.co.uk
metalmania
 Posted Fri 22 May 2015
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Group: Forum Members
Last Active: Tue 21 Jun 2016
Posts: 36, Visits: 165
just a guess..but searching for paypal issues with 403 forbidden error has brought up a change that paypal made last year about requiring a useragent to be passed...wonder if that's the problem?
e.g.
http://www.nopcommerce.com/boards/t/32372/paypal-standard-live-mode-ipn-pdt-verification-return-403-forbidden.aspx
&
http://stackoverflow.com/questions/25934880/expresscheckout-ipn-invalid-response-status-403

the errors reported on these sites do look remarkably similar, unfortunately I can't give you a fix for Kartris (if my assumption is correct), perhaps someone else could suggest.
Fri 22 May 2015 by metalmania

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