Integrated vs. Classic mode

Posted By BORNXenon Fri 10 Oct 2014
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BORNXenon
 Posted Fri 10 Oct 2014
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What is the recommended mode to be running Kartris in?

The reason I ask is because following my issues with the Callback page, I have found the following:



It appears that if running in Integrated mode, I have the following issues with the payment system:

The checkout page goes off to the payment gateway as it is supposed to, the payment is made and the payment gateway returns to Callback.aspx.
The callback page, instead of confirming the successful transaction and redirecting to CheckoutComplete.aspx throws an unknown error. It is unknown because it never gets written to the logs. If CustomErrors is set to 'On' in the web.config file, then the customer gets shunted through to Error.aspx. If Customer errors are set to 'Off', the customer gets shunted to the Customer.aspx (My Account) page.

The customer never actually sees an Order Confirmation. As a result of this, we have had several phone calls and cancelled orders, one customer placed his order 3 times as he wasn't sure whether or not the payment had gone through.

Also, if running in Integrated Mode, I am unable to be logged into the backend and frontend at the same time. If I am logged in to the frontend as a 'customer' and the backend as Admin, any changes I attemt to make in the backend result in me being redirected to the frontend My Account page, yet in Classic mode, it works as it should.

The only issue I have with running in Classic Mode, is that the graphs don't work in the backend, yet work perfectly in Integrated mode.Crying
BORNXenon Marked As Answer
 Posted Fri 10 Oct 2014
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Last Active: Mon 23 Apr 2018
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After talking with the support team at my hosting company, it appears that there is a conflict between Integrated Pipeline mode and identity impersonate when an application needs write permissions.

In Integrated mode, write access is passed through the Application pool identity rather than the web application identity resulting in permission errors. This doesn't occur in Classic mode, however, there are also drawbacks to Classic mode, hence the graphs not working!!

To resolve the Integrated Mode issues, the 'NETWORK SERVICE' account needs WRITE permission to the Web application directory.


After this permission was applied, all of my issues have disappeared and I can now sleep at night!!

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