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Group: Forum Members
Last Active: Tue 31 Mar 2015
Posts: 68,
Visits: 185
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I have received a call from several customers highlighting a problem with the view basket function in Kartris V2.5009.
When an item is added to the basket and the customer moves the mouse over the 'Shopping Basket' link. A drop down box appears with options.
One option is view basket. This link is not working and redirects to the home (default.aspx) page.
website: www.surveyexpress.co.uk
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Group: Administrators
Last Active: Fri 15 Sep 2023
Posts: 806,
Visits: 2,737
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The link is fine. The problem is your basket page. The same happens if you type the path direct to the basket.
Never seen this happen before... so I am guessing you've changed something in there, or set up redirects on the site perhaps?
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Group: Forum Members
Last Active: Tue 31 Mar 2015
Posts: 68,
Visits: 185
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Ahh
You can imagine the long list of errors Google would post when changing over from Cactushop to Kartris. Looks like a redirect in the htaccess file for one of these is effecting the link.
Wed 14 May 2014 by
ianguest
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Group: Forum Members
Last Active: Fri 7 Aug 2015
Posts: 3,
Visits: 10
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My Viewbasket page after add Product can not work throw error oops ..
>> URL:http://74.208.161.9:8090/Basket.aspx
>> Page:
-----------------------------------------------------------------------------
>> 8/7/2015 1:13:04 AM
>> 121.246.81.174
>> DESCRIPTION:
System.NullReferenceException: Object reference not set to an instance of an object.
at UserControls_ShippingMethodsEstimate.Refresh()
at Templates_BasketView.Page_PreRender(Object sender, EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
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Group: Forum Members
Last Active: Wed 22 Jul 2020
Posts: 153,
Visits: 874
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it returns no error to me... i tried as unlogged user, shipping method customer pickup.... maybe errors appear with logged user and other shipping methods?
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Group: Forum Members
Last Active: Fri 7 Aug 2015
Posts: 3,
Visits: 10
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First Add Products in basket then after click view Basket that time display oops!
Oops! An Error Occurred Something appears to have gone wrong. We've logged the issue.
Go to the home page...
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Group: Forum Members
Last Active: Wed 22 Jul 2020
Posts: 153,
Visits: 874
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In backend you can see Report/Error log and have an idea of what happened
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Group: Forum Members
Last Active: Fri 7 Aug 2015
Posts: 3,
Visits: 10
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this Error display in backend side error log..
>> URL:http://74.208.161.9:8090/Basket.aspx
>> Page:
-----------------------------------------------------------------------------
>> 8/7/2015 1:13:04 AM
>> 121.246.81.174
>> DESCRIPTION:
System.NullReferenceException: Object reference not set to an instance of an object.
at UserControls_ShippingMethodsEstimate.Refresh()
at Templates_BasketView.Page_PreRender(Object sender, EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
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