Add to Basket button missing

Posted By jmlipari Thu 13 Mar 2014
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jmlipari
 Posted Thu 13 Mar 2014
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Hi,
when I add a new product, the "Add to Basket button is missing" and appears "Apologies, this content is currently not accessible."

Searching a solution I've found that a NULL value in the tblKartrisVersions table is causing this behavior.

http://forum.kartris.com/Uploads/Images/3942b7f7-e104-4452-b579-7bf6.JPG

http://forum.kartris.com/Uploads/Images/120f74cb-9bfb-466d-b14d-8f3e.JPG


I'm using v2.5008.
Could you help me to fix this issue?
This bug occurs each time I add a new product.

Thank you,
Jose
jmlipari
 Posted Fri 21 Mar 2014
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Please, someone could tell me how to solve this issue? Every time I add a product must perform a manually update of tblKartrisVersions
Mart
 Posted Mon 24 Mar 2014
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Was this database a clean install, or from an upgrade?

As a fix I guess you could set the default on that field to be (eg) 0. That way when a new record is created and no value is specified, it will be zero rather than null? You can set defaults on the field using SQL Management Studio.
Paul
 Posted Mon 24 Mar 2014
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Also, if it was a clean install, can you specify which tax mode you chose during install?

EU / USA / Canada / Other


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imbox
 Posted Sun 13 Apr 2014
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The issue is when you select tax mode = OtherThere is no problem when selecting USA or EU
It may be wise to review the programming code so that it set the correct tax % when the tax mode is 'Other'



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Sun 13 Apr 2014 by imbox

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