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Group: Forum Members
Last Active: Tue 31 Mar 2015
Posts: 68,
Visits: 185
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Afterimporting product data via the Kartris Data Tool, I am currently resetting upthe product information.
However,several categories are experiencing issues with Sort Products By.
Someof the products seem to defy the sorting process. Although the arrows arepresent, I cannot move them up or down. They are sitting at the top of the category.
Ihave restarted Kartris and now unsure what else I can do to resolve this issue.
Cheers Ian
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Group: Forum Members
Last Active: Sat 3 Nov 2018
Posts: 192,
Visits: 5,220
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I have seen this before.
Check to see if these products have 'NULLS' in the PCAT_OrderNo column of the tblKartrisProductCategoryLink table.
Update the table and set them to '1' and they should be sortable with the up/down arrows again.
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Group: Forum Members
Last Active: Tue 31 Mar 2015
Posts: 68,
Visits: 185
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Thank you
Will look through all products which are causing an issue.
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