|
By ianguest - Wed 18 Dec 2013
|
Afterimporting product data via the Kartris Data Tool, I am currently resetting upthe product information.
However,several categories are experiencing issues with Sort Products By.
Someof the products seem to defy the sorting process. Although the arrows arepresent, I cannot move them up or down. They are sitting at the top of the category.
Ihave restarted Kartris and now unsure what else I can do to resolve this issue.
Cheers Ian
|
|
By Neil - Wed 18 Dec 2013
|
I have seen this before.
Check to see if these products have 'NULLS' in the PCAT_OrderNo column of the tblKartrisProductCategoryLink table.
Update the table and set them to '1' and they should be sortable with the up/down arrows again.
|
|
By ianguest - Fri 20 Dec 2013
|
Thank you
Will look through all products which are causing an issue.
|