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erdemalkan
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Posted Wed 8 May 2013
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Group: Awaiting Activation
Last Active: Mon 30 Sep 2013
Posts: 0,
Visits: 95
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Hello,After i installed Kartris i am getting "Error: Kartris is already installed." message . I couldnt solve this problem.I used web platform installer. But i could'nt run front and admin pages because of this Error message. Hope you can help me about it.
Thank You for help
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Medz
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Posted Thu 9 May 2013
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Group: Administrators
Last Active: Tue 3 Dec 2013
Posts: 99,
Visits: 1,400
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Can you check your Kartris database and see if there's any record in tblKartrisLogins table? It shouldn't have anything there in the initial setup but for some reason it seems yours already has one. You should be able to manually trigger the setup routine again if you empty the table.
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brooklynweb
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Posted Thu 9 May 2013
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Group: Awaiting Activation
Last Active: Thu 9 May 2013
Posts: 0,
Visits: 3
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I am trying to intsall kartris and i get the same Error kartris is already installed. I emptied the table and tried again andi still get the same error.
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Medz
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Posted Thu 9 May 2013
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Group: Administrators
Last Active: Tue 3 Dec 2013
Posts: 99,
Visits: 1,400
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Can you check your web.config file and see if it already has this line? ->
<globalization resourceProviderFactoryType="SqlResourceProviderFactory" />
If its there in the web.config, you can try to remove it and see if it helps.
Send me a copy of your web.config file via PM if you still get the same after doing the step above.
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brooklynweb
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Posted Thu 9 May 2013
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Group: Awaiting Activation
Last Active: Thu 9 May 2013
Posts: 0,
Visits: 3
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Got it! Thanks!
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BobMercier
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Posted Mon 5 Aug 2013
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Group: Awaiting Activation
Last Active: Thu 8 Aug 2013
Posts: 0,
Visits: 15
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Encountered the same problems noted above + a new issue.
Trying to set 'Default Currency' as Canadian and got the following error:
Error: Setting Default Currency Failed - Invalid column name 'CUR_OrderNo'.
Traced the error to Install.aspx.vb line 425. Not sure however what the correct column name should be.
Also it should be noted that there are no values for Canadian dollar in tblKartrisCurrencies table. (katrisSQL358). Pleas advise what values need to be inserted.
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Medz
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Posted Tue 6 Aug 2013
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Group: Administrators
Last Active: Tue 3 Dec 2013
Posts: 99,
Visits: 1,400
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Can you let me know which Kartris version are you using? From the error it looks like you're using the latest files with an older copy of the database.
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BobMercier
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Posted Tue 6 Aug 2013
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Group: Awaiting Activation
Last Active: Thu 8 Aug 2013
Posts: 0,
Visits: 15
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Thanks for your reply. The database (KartrisSQL358) was installed as part of the Microsoft Web Deployment Tool instalation. When importing via iis I chose use existing database instead of a new one. The code base as you surmised is the July 24th one.
I am thinking at this point I should start over by deleting the current install & db and reimport the app in iis. Do you agree?
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Mart
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Posted Tue 6 Aug 2013
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Group: Administrators
Last Active: Wed 18 Nov 2020
Posts: 148,
Visits: 3,450
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Generally the best way to upgrade a site is
1) create a new clean install, latest code and latest db
2) use the data tool to import your old data from the old database into the new one. Or if applicable run our upgrade scripts (if the db changes are minor we issue an upgrade script)
New versions of the software (other than very minor bug fix releases) will invariably require db changes - either new tables or fields and stored procedures, or at the very least new config settings and text elements.
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BobMercier
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Posted Tue 6 Aug 2013
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Group: Awaiting Activation
Last Active: Thu 8 Aug 2013
Posts: 0,
Visits: 15
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Did a clean new install and everything works fine. It was the creation of KartrisSQL358 that was the problem. Thanks.
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