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simonridley
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Posted Tue 6 Sep 2011
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Group: Forum Members
Last Active: Wed 2 Nov 2011
Posts: 11,
Visits: 30
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Hi
When I add a featured product, it does not appear on the front-end and when I return to the featured products admin page no products are listed
In the products table it is correctly updating with a number in the featured column.
I ran the stored procedure in the database and it returns a list of products OK
Hope you can help
Simon
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clifford-pabs
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Posted Tue 6 Sep 2011
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Group: Forum Members
Last Active: Tue 4 Oct 2011
Posts: 24,
Visits: 50
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Hi,
In the back end config settings, look for the following;
frontend.featuredproducts.display.max
by default, it is set to 0. you can change this to the number of featured products you wish to display on the site. You can have a maximum of 5.
Hope this helps
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clifford-pabs
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Posted Tue 6 Sep 2011
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Group: Forum Members
Last Active: Tue 4 Oct 2011
Posts: 24,
Visits: 50
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Actually 5max is not entirely true, you can change the value to -1 for unlimited featured products.
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simonridley
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Posted Tue 6 Sep 2011
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Group: Forum Members
Last Active: Wed 2 Nov 2011
Posts: 11,
Visits: 30
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Hi thanks but this was already set to 5 as per default install
Simply that neither the back end or front end recognises that any products have been added
So in the Admin/_FeaturedProducts.aspx page even though I have added some products none are listed
Thanks
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Paul
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Posted Wed 7 Sep 2011
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Group: Administrators
Last Active: Fri 15 Sep 2023
Posts: 806,
Visits: 2,737
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Are you sure you saved the featured products you set? After you add items to the featured products list in the back end, you must hit the 'save' disk icon above to save any changes.
--
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simonridley
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Posted Wed 7 Sep 2011
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Group: Forum Members
Last Active: Wed 2 Nov 2011
Posts: 11,
Visits: 30
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Hi Paul
Yes it's definately saved, as when I refresh the database table I can see the updated row for Featured with the priority number
However, it still does not appear in the front end, and when I leave and visit the back-end page again it's empty
So am I to understand this is not a known issue?
Cheers
Simon
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Mohammad
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Posted Wed 7 Sep 2011
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Group: Administrators
Last Active: Sun 27 Sep 2015
Posts: 115,
Visits: 706
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Hi, looks like you need to refresh kartris cache, try to restart kartris from the db admin page, or if you don't have permissions to do that, try to restart your website from iis or hosting control panel.
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simonridley
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Posted Thu 8 Sep 2011
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Group: Forum Members
Last Active: Wed 2 Nov 2011
Posts: 11,
Visits: 30
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Hi Mohammad
I have now tried both restarting IIS and restarting the site from the Admin panel and still have same issue
Simon
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Paul
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Posted Thu 8 Sep 2011
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Group: Administrators
Last Active: Fri 15 Sep 2023
Posts: 806,
Visits: 2,737
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I have recorded a bug on this, i tested the latest dev code and get an issue with featuredproducts, though not the same issue. Looking at this now.
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If my post solves your issue, can you 'Mark as Answer' so it's easier for other users to find in future.
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Paul
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Posted Thu 8 Sep 2011
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Group: Administrators
Last Active: Fri 15 Sep 2023
Posts: 806,
Visits: 2,737
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I've found a fix which works locally. It seems the following code fails if there are no featured products (in Admin/_FeaturedProducts.aspx.vb)
Private Sub LoadFeaturedProducts()
mvwFeaturedProducts.SetActiveView(viwProductList)
lbxFeaturedProducts.Items.Clear()
Dim tblFeaturedProducts As DataTable = ProductsBLL._GetFeaturedProducts(Session("_LANG"))
If tblFeaturedProducts.Rows.Count = 0 Then mvwFeaturedProducts.SetActiveView(viwNoItems)
If tblFeaturedProducts.Rows.Count > 0 Then
tblFeaturedProducts.DefaultView.Sort = "ProductPriority DESC"
End If
For Each rowProduct As DataRow In tblFeaturedProducts.Rows
AddProductToList(rowProduct("ProductID"), rowProduct("ProductName"), rowProduct("ProductPriority"))
Next
End Sub
A try/catch sorts the issue:
Private Sub LoadFeaturedProducts()
mvwFeaturedProducts.SetActiveView(viwProductList)
lbxFeaturedProducts.Items.Clear()
Try
Dim tblFeaturedProducts As DataTable = ProductsBLL._GetFeaturedProducts(Session("_LANG"))
If tblFeaturedProducts.Rows.Count = 0 Then mvwFeaturedProducts.SetActiveView(viwNoItems)
If tblFeaturedProducts.Rows.Count > 0 Then
tblFeaturedProducts.DefaultView.Sort = "ProductPriority DESC"
End If
For Each rowProduct As DataRow In tblFeaturedProducts.Rows
AddProductToList(rowProduct("ProductID"), rowProduct("ProductName"), rowProduct("ProductPriority"))
Next
Catch ex As Exception
'nothing
End Try
End Sub
If you update that file on your site, it should fix the issue.
I'll test a little more and assuming no issues will commit this for 1.3005.
--
If my post solves your issue, can you 'Mark as Answer' so it's easier for other users to find in future.
If you would like to be informed of new features, new releases, developments and occasional special bonuses, please sign up to our mailing list: http://bit.ly/19sKMZb
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