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By SamC - Fri 14 Sep 2018
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Hi,
I recently updated to what was then the latest version of Kartris ( v2.9013 ), but I'm having an issue with being logged out of the admin panel after about 10 minutes.
I run two installs of Kartris on the same server, but the odd thing is that while one install works normally and I don't get logged out, the other install I get logged out of the admin section after about 10 minutes, which is driving everyone a bit mad. As far as I can see the config settings for both are the same and the server settings both seem to be the same.
Does anyone have suggestions or insights as to what to look for to try and remedy this?
Many thanks!
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By Paul - Tue 18 Sep 2018
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Can you try the following.
Open up App_Code/kartris.vb and find this function:
Public Shared Function RecycleAppPool() As Boolean
Replace that whole function with this version, which effectively just neutralizes it
Public Shared Function RecycleAppPool() As Boolean
Return False
End Function
I think this function is firing off more than it should, and recycling the app pool may be what is losing the back end sessions.
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By SamC - Tue 18 Sep 2018
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Hi Paul,
Thanks for that.
I've adjusted the code as suggested, but unfortunately the problem persists, with the site logging us out again after about ten minutes.
Any other ideas?
Thanks.
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By Tiggywiggler - Fri 19 Oct 2018
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Hello sir, did you get a solution to your problem?
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By SamC - Thu 1 Nov 2018
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Hi,
No sadly not I'm afraid. We're kind of 'putting up' with it until we upgrade again to the newest version. I'm hoping that when we do, whatever the glitch was in upgrade process - bearing in mind one site has this problem and one doesn't and they were both upgraded in the same way - will get ironed out again.
Thanks,
Sam
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By Paul - Fri 16 Nov 2018
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Had another customer report similar, and said upgrading his browser to the latest version fixed it. Could try with an alternative browser to see if it is browser related.
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