UPS error - connection closed on send

Hi,

Just recently began getting this error in a couple of my Kartris sites... (these are hosted on different servers that all have TLS 1.2 already installed on them)
On front of site, says "no shipping available to your destination", but in the log this is the error I see:
"UPS - Error: The underlying connection was closed: An unexpected error occurred on a send."

the config url was recently updated to "https://onlinetools.ups.com/ups.app/xml/Rate" due to security updates on ups's api calls. And worked fine for a couple of weeks... now this...
Do you think the code for this call is no longer secure enough (TLS 1.2, etc)?

Please look into this issue ASAP.

Thanks,

Author	Message
SAbow	Posted Mon 22 Jan 2018
Supreme Being Group: Forum Members Last Active: Tue 2 Feb 2021 Posts: 77, Visits: 334 45,595	Hi, Just recently began getting this error in a couple of my Kartris sites... (these are hosted on different servers that all have TLS 1.2 already installed on them) On front of site, says "no shipping available to your destination", but in the log this is the error I see: "UPS - Error: The underlying connection was closed: An unexpected error occurred on a send." the config url was recently updated to "https://onlinetools.ups.com/ups.app/xml/Rate" due to security updates on ups's api calls. And worked fine for a couple of weeks... now this... Do you think the code for this call is no longer secure enough (TLS 1.2, etc)? Please look into this issue ASAP. Thanks, Edited Mon 22 Jan 2018 by SAbow
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mparker	Posted Tue 23 Jan 2018
Supreme Being Group: Forum Members Last Active: Thu 25 Jan 2018 Posts: 6, Visits: 19 3,359	Try putting this within the Application_Start() sub of the Global.asax. This will force Kartris to use TLS 1.2. Try System.Net.ServicePointManager.SecurityProtocol = System.Net.SecurityProtocolType.Tls12 Catch End Try
	REPLY QUOTE LIKE 264

UPS error - connection closed on send

UPS error - connection closed on send

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