Checkout Errors

Posted By shulemj Tue 5 Jul 2016
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shulemj
 Posted Tue 5 Jul 2016
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I am not sure of these two errors are related, but they might be, so I post them together.

P.S. I'm setup with automatic UPS prices.

Error 1: Shipping gets 100% discount
Regardless of the shipping method I choose, the price comes up right, but gets discounted by 100%.
Shipping


$ 91.01-100%1$ 0.00

Error 2: Checkout "Proceed" Button Loops back to same page
(Choosing PO/Offline method)
As I click the 'Proceed' button after choosing addresses, shipping method, agreeing to terms, I get another frame of the Checkout.aspx which seems like confirmation page, with another 'Proceed' button. Only, this time, no matter how many time I click the button, I come back to that confirmation screen.
Tue 5 Jul 2016 by shulemj
shulemj Marked As Answer
 Posted Tue 30 Aug 2016
Supreme Being

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Group: Forum Members
Last Active: Thu 11 Jul 2019
Posts: 115, Visits: 565
Update:

All the issues were caused by a bad database setup (see below for details). Once we rebuilt the database, both issues resolved. Thank you both for all your help.



Bad Database Setup

I will detail what went wrong so others can learn what not to do...

We ran the "kartrisSQL_MainData.sql" for initial setup, but then we also tried to run each update script in "\Uploads\Resources\" which totally messed up the database.

Please note that kartrisSQL_MainData.sql has the up-to-date database structure. Thank you Paul for clarifying this.

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