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Last Active: Mon 23 Apr 2018
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We are using SagePay as our payment gateway and we appear to have an issue with the callback page when Custom Errors are turned on in the web.config.
If we have Custom Errors turned on, when an order is processed through SagePay everything goes through correctly and Callback.aspx is loaded but redirects to Error.aspx, yet doesn't actually log an Error in the error logs. If we have Custom Errors turned off however, it redirects to the Customers 'My Account' page as it is supposed to.
I thought at first that this was caused by attempting to update the Google Analytics Tracking, however, it occurs even after reverting to the original tracking code, (I took a backup of the file before changing it).
Also, after being redirected to the 'My Account' page, the basket is not cleared.
I have replaced the Callback.aspx and the EcommerceTracking.ascx and associated .VB files with clean copies from the download zip file in case something has inadvertently changed, however the issue persists.
Can someone look into this for me?
Wed 8 Oct 2014 by
BORNXenon
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