Order email arrived displaying HTML code

Posted By mountier Mon 13 May 2013
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mountier
 Posted Mon 13 May 2013
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Last Active: Sat 22 Nov 2014
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The order confirmation that has been received for the first live test order was received but the contents were displayed as HTML, it looks as if the charset wasn't being used.

When test orders were placed they worked fine and the emails delivered without any issues. The only difference between the test and live order was that the test ones were carried out as PO Offline orders and the live was made via PayPal.

Is there any obvious reason/solution for this?
Paul Marked As Answer
 Posted Tue 4 Mar 2014
große Käse

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The two email sends are in the callback.aspx.vb file in the root of the site. There are comment blocks that headline both the mail send to customer, and to store admin.

Whether HTML is used or not should depend on the same boolean value for both (at least in the latest file I can see which is checked into codeplex);

SendEmail(strFromEmail, UsersBLL.GetEmailByID(O_CustomerID), GetGlobalResourceObject("Email", "Config_Subjectline") & " (#" & O_ID & ")", strCustomerEmailText, , , , , blnUseHTMLOrderEmail)

And the store owner email:
SendEmail(strFromEmail, LanguagesBLL.GetEmailTo(1), GetGlobalResourceObject("Email", "Config_Subjectline2") & " (#" & O_ID & ")", strStoreEmailText, , , , , blnUseHTMLOrderEmail)


(note the true/false value 'blnUseHTMLOrderEmail')


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Tue 4 Mar 2014 by Paul

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