Product View not working with IE8 and maybe earlier versions

Posted By pcotgrove Fri 26 Apr 2013
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pcotgrove
 Posted Fri 26 Apr 2013
Supreme Being

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Group: Forum Members
Last Active: Sat 18 May 2013
Posts: 0, Visits: 57
When selecting a product either from the category menu, the recently viewed or any of the other areas (top sellers, featured, etc) when using IE 8 and maybe earlier versions the product details & images do not appear - only the product title is displayed.

Using IE9 and later and other browsers (I have tried Chrome, FireFox & Safari) the site works perfectly as expected.

IE throws the following error when **not** displaying the product details:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Tablet PC 2.0)
Timestamp: Fri, 26 Apr 2013 09:25:41 UTC

Message: Can't move focus to the control because it is invisible, not enabled, or of a type that does not accept the focus.
Line: 13
Char: 15584
Code: 0
URI: http://xxx.com/Product.aspx?_TSM_HiddenField_=scrManager_HiddenField&_TSM_CombinedScripts_=%3b%3bAjaxControlToolkit%2c+Version%3d4.1.60623.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d28f01b0e84b6d53e%3aen-GB%3a187c1d17-2715-476f-9eeb-4fd46e2849ea%3a475a4ef5%3aeffe2a26%3a8e94f951%3a1d3ed089%3a5546a2b%3ad2e10b12%3a37e2e5c9%3a751cdd15%3adfad98a5%3a497ef277%3aa43b07eb%3a3cf12cf1%3a3ac3e789%3ae00da949

This is quite an urgent issue - I am sure I cant be the first person to see this. Any ideas??
Paul Marked As Answer
 Posted Tue 7 May 2013
große Käse

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Last Active: Fri 15 Sep 2023
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Did you manage to confirm it works for you? We're pretty sure it's fixed it (has for us), but if you can mark the response above as answer, that would help tie up the loose ends of the thread.

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If my post solves your issue, can you 'Mark as Answer' so it's easier for other users to find in future.

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