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mike
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Posted Thu 25 Oct 2012
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Group: Awaiting Activation
Last Active: Thu 25 Oct 2012
Posts: 15,
Visits: 210
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With the release of Windows 8 and IE10 now upon us, I would like to ask what your policy will be with supporting IE10 going forwards? Have you tested Kartris for compatibility already or are you going to do so at some time in the future (and if so do you have a timescale on that), and what will be your stance on reporting/fixing any bugs that arise from using Kartris with IE10 until this happens?
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Paul
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Posted Fri 26 Oct 2012
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Group: Administrators
Last Active: Tue 10 Sep 2024
Posts: 807,
Visits: 2,748
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We have tested with the previews of Windows 8, and hence IE10.
It all seems to work as it should, in terms of display and usage in IE10. This includes both versions of IE10 - the desktop one and the 'metro' one.
Furthermore, we've also tested Kartris running on the IIS web server on Windows 8 using MS SQL 2008, and it all works perfectly - very similar to the setup in Windows 7 and Server 2008 R2 (both IIS7.5).
Certainly our policy is to continue to support all major browsers from the front end point of view, with back end support for IE8+/FF/Chrome, though other browsers such as Opera and Safari should work fine too.
THe main issue continues to be support for IE7 and below rather than for newer browsers which tend to implement web standards better. While we aim to get the front end display in our default skins acceptable in IE7 and below, changing these skins can easily introduce display issues if they're not properly checked.
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Paul
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Posted Fri 23 Nov 2012
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Group: Administrators
Last Active: Tue 10 Sep 2024
Posts: 807,
Visits: 2,748
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We have found there are issues on some servers relating to IE10 support in ASP.NET, rather than Kartris specifically.
It seems that Microsoft is browser sniffing and for some reason has not updated ASP.NET properly via Windows update to recognize IE10. Hard to believe really, but we've verified the issues ourselves and certainly postbacks are not working on some installations.
The solution is fairly simple - add the following META tag in the HEAD section of the .master pages (Admin skin and front end skin):
<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE9">
This forces IE10 to emulate IE9, and it seems ASP.NET likes this and everything works just as with IE9.
There are hotfixes for ASP.NET 4.0, 3.5 and 2.0 that claim to address this problem, but we found they didn't work. So the above tag issue is the best bet, and on the plus side this can be done via FTP on a site where you don't have server admin access.
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If my post solves your issue, can you 'Mark as Answer' so it's easier for other users to find in future.
If you would like to be informed of new features, new releases, developments and occasional special bonuses, please sign up to our mailing list: http://bit.ly/19sKMZb
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TheCalicoTree
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Posted Tue 30 Jul 2013
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Group: Forum Members
Last Active: Thu 18 Jun 2015
Posts: 98,
Visits: 1,382
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Hi,
Our website is experiencing issues with IE10.
When you try to login or register it appears that the radio button ispostback is not firing and theemail input box does not display.
http://www.hotel-buyer-store.co.uk/CustomerAccount.aspx
I've applied the meta tag fix but to no avail. My hosting company are reluctant to run any server wide .NET hotfixes so as it currently stands no customers are able to use the website whilst running IE10.
Has anyone else experienced this? We are totally stuck.
Thanks
Helen
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Paul
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Posted Thu 1 Aug 2013
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Group: Administrators
Last Active: Tue 10 Sep 2024
Posts: 807,
Visits: 2,748
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Have you tried using the compatibility modes in IE10? If you go to F12 developer tools (it's in the gearwheel menu too) you can set compatibility mode and browser standards. I am not suggesting this as a fix, only as a tool to let you figure out what browser/settings will get the site to work.
I found if I set browser mode to IE9 then it works ok.
So try this compatibility tag instead in your page:
<meta http-equiv="X-UA-Compatible" content="IE=9">
--
If my post solves your issue, can you 'Mark as Answer' so it's easier for other users to find in future.
If you would like to be informed of new features, new releases, developments and occasional special bonuses, please sign up to our mailing list: http://bit.ly/19sKMZb
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TheCalicoTree
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Posted Thu 1 Aug 2013
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Group: Forum Members
Last Active: Thu 18 Jun 2015
Posts: 98,
Visits: 1,382
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thopcroft
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Posted Tue 17 Sep 2013
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Group: Forum Members
Last Active: Fri 31 Oct 2014
Posts: 18,
Visits: 96
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I am now starting see this issue from customers who are using IE10 or IE11 and chrome on ipad and chrome on imac. I have set my test IE to compatibility mode and it works Ok on a PC, but I cannot force my customers to use this setting. This is now becoming a very serious problems as customers contact us on a daily basis and we are having to process many orders manually.
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Paul
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Posted Tue 17 Sep 2013
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Group: Administrators
Last Active: Tue 10 Sep 2024
Posts: 807,
Visits: 2,748
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Are you running the very latest version? One change we had recently was to update some files in the App_Browsers folder. If you don't have the latest ones, try importing the ones from the latest zip into there. We found this fixed a persistent problem with IE10 on one customer's site. It seems some servers don't have the right lists to determine what browsers are 'upscale' and therefore some features like postbacks fail.
Before you add these files, do the following:
1. remove all browser files from that folder
2. restart the site in order to rebuild it
3. add in the new files from the zip
Then restart the site and it should have these updated files and should better handle some modern browsers that seem to have problems with it.
--
If my post solves your issue, can you 'Mark as Answer' so it's easier for other users to find in future.
If you would like to be informed of new features, new releases, developments and occasional special bonuses, please sign up to our mailing list: http://bit.ly/19sKMZb
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