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Problem with Checkout Process

Posted By oliverwestby Mon 16 Apr 2012

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oliverwestby	Posted Mon 16 Apr 2012
Supreme Being Group: Forum Members Last Active: Sat 19 May 2012 Posts: 4, Visits: 8 4,444	Hi All, I have used Kartris to set up my online shop at http://www.furry-feet.co.uk/index.aspx Whilst the shop is still in the process of being set up, I have made Paypal live and I've tried to run through the procedure for checking out, but have encountered a problem. To explain, I will run through where the problem occurs. Add item to basket view basket and click Checkout Sign in Select shipping type and agree to T&C Click Proceed I am now returned to the view basket screen again. If I click checkout for the second time, I run through the same process as above, but the second time, I get to the next screen. Clicking proceed now takes me to Paypal correctly. Any ideas why I have to run through the checkout procedure twice? Thanks, Oliver Tags checkout, checkout error, paypal, proceed
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Medz	Posted Thu 19 Apr 2012
Kartris Expert Group: Administrators Last Active: Tue 3 Dec 2013 Posts: 99, Visits: 1,400 96,996	Hi Oliver, I was redirected to the error page when I tried adding an item to the basket. Can you post whats in the logs so we can get a hint of whats going on. Regards, Medz
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Problem with Checkout Process By oliverwestby ( Mon 16 Apr 2012 )

Thanks for your reply, It shows that I am using 1.3008 - How do I... By oliverwestby ( Fri 27 Apr 2012 )

Any Ideas? Ollie By oliverwestby ( Fri 27 Apr 2012 )

Hi Ollie, can you let me know which version of Kartris are you using?... By Medz ( Fri 27 Apr 2012 )

Hi Oliver, I was redirected to the error page when I tried adding an... By Medz ( Thu 19 Apr 2012 )