My customer recently started complaining that he is getting orders that came through with free shipping.
I took a look and found that the shipping dropdown was sometimes populated with a single UPS option for $0.00.
Ifound this post
http://forum.kartris.com/Topic6296.aspx
Which explains that it is a bug in kartris, and explains how to fix it.
I did the fix, and it looked good.
But my customer says that he is still getting orders with free shipping.
Now I discovered that although the shipping dropdown is always populated with valid shipping options, sometimes when you select a shipping option, it sets the shipping to $0.00 – incorrectly.
You can see this in action on the website, (see my email - i don't want this to go public)
Just add to cart, checkout – then select a shipping option – and keep changing the shipping options, you’re bound to see it happen.
The site is running Kartris v2.8001 . I have other sites running newer versions of kartris that do not seem to have this issue.
Therefore I assume that someone at Katris figured out what’s causing this and worked out how to fix it.
Iwould really appreciate your assistance in this matter.
I noticed that this error happens when this occurs:
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>> Version:2.8001
>> URL:https://seforimcenter.com/Checkout.aspx
>> Page:
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>> 04/12/2017 10:58:28
>> DESCRIPTION:
Object reference not set to an instance of an object.
==================================================
-----------------------------------------------------------------------------
>> Version:2.8001
>> URL:https://seforimcenter.com/Checkout.aspx
>> Page:
-----------------------------------------------------------------------------
>> 04/12/2017 10:58:28
>> DESCRIPTION:
BasketBLL.CalculateShipping:Object reference not set to an instance of an object.
DestinationID:234
ShippingID:1005
This can happen if there is no valid shipping method for the weight/cost of thisorder.
==================================================