web.config file cannot be written to


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By Adrian - Mon 14 Jun 2010
Hi,

It would appear that my web hosting does not allow the web.config file to be written to. Please can you tell me how to manually change the file.

Regards


Adrian.
By Adrian - Mon 14 Jun 2010

The permissions of the hosting are as follows:

Permissions

Full FTP access to the root directory is allowed. This includes the ability to add/remove folders and files to/from all sub-directories.

Folders above the htdocs folder can only be accessed via FTP and server side scripts.

The website has read only access (with script execute) to the files in the web space (i.e. the files below htdocs).
By Mart - Tue 15 Jun 2010
During the install process the installer will check for these permissions. If its unable to write to the web.config (due to permission) it should give you the option to download the revised web.config file.

Save the file somewhere on your local machine.

You can then FTP it up to the website (not a bad idea to rename the existing one on the live site as eg web.config.bak just in case).
By Adrian - Tue 15 Jun 2010
I don't get an option to do that, I get as far as step 3 & then get an error, please see:

[url deleted]

is this not a permissions issue?
By Mart - Wed 16 Jun 2010
Adrian, I'd sent you a personal message on the forum.

If you email me your FTP details, database login details and any other control panel details from your host I'll login and take a look.

Thanks

Mart