By roblasch - Tue 19 Nov 2013
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I am trying to create a multiple category hierarchy like this:
Appliances -> Commercial -> Washers Appliances -> Residential -> Washers
http://userguide.kartris.com/Default.aspx?headID=102 seems to indicate that this can be done. No matter how I try to organize the categories in the excel file, the product is only mapped to one category path. Am I missing something? Is this really not possible or do I simply not understand how to map it correctly?
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By JediRx7 - Fri 22 Nov 2013
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I haven't been able to get it to work either.... only maps the product to the first category hierarchy in the excel file. I didn't get much response on the forum. I ended up writing a VB program to manipulate the database directly and map the products to all the different categories. Let me know if you find a better solution but I think the data tool just doesn't work as it's supposed to.
Jedd
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By Neil - Fri 22 Nov 2013
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We also had problems with the datatool. You need to ensure all category names are unique or else it seems to group products.
Try
Appliances -> Commercial -> Washers Appliances -> Residential -> Washers1
and see if that works.
You can then edit the category names with a query or even manually in the backend if there are only a few.
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