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By TheCalicoTree - Thu 24 Oct 2013
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I've managed to get our upgraded version running locally, have now migrated to a test server http://devsite1.thecalicotree.co.uk/ but the site is having problems.
The accordion menu is not working and the product information and add to basket is not displaying.
All was fine locally, this has just happened since moving to the server.
Product images are not showing but then they weren't locally. I used the Data Tool to map data from 1.3003 to 2.5005. Should I have done anything extra with the images?
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By Paul - Thu 24 Oct 2013
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Check that the web is running ASP.NET 4.0. It looks like the parts not showing are AJAX, and that should be incorporated within ASP.NET 4.0.
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By TheCalicoTree - Mon 28 Oct 2013
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The website is definitely running 4.0. Agreed that it is mostly the AJAX elements not working. Are there any further server components that need installing?
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By Paul - Mon 28 Oct 2013
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No, these should be part of 4.0... in 3.5 they were an add on, but they are included as a standard part of 4.0. Check with the host.
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By TheCalicoTree - Mon 4 Nov 2013
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Everything on the server looks in order. The cntMain_UC_ProductView_tbcProduct div has visibility: hidden; set and the AccordionContent has display:none.
Content is all there but is not being displayed.
Why would this be happening?
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By TheCalicoTree - Tue 5 Nov 2013
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I finally found the following article on the knowledgebase which has resolved the problem.
http://www.kartris.com/Knowledgebase/AJAX-treeview-doesnt-work-and-parts-of-pages-within-tab-controls-dont-display__k-29.aspx
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