404 Error before install routine runs Home » Kartris ASP.NET Ecommerce Software » Kartris technical issues https://forum.kartris.com/Topic2129.aspx

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By ssaurus - Thu 30 May 2013 I installed Kartris 2. + from the WPI gallery in IIS. I select Kartris from the gallery and use the WPI to set my connection string. When the site launches it gets a 404 error. I'm using Windows 8. When I look in the web.config I see my proper database connection. The globalization line is still commented out. By Neil - Thu 30 May 2013 I've had a similar problem when trying to install manually. For me it was the ASP.NET version for the App Pool was v2 not v4. By ssaurus - Fri 31 May 2013 Thanks for the reply. However, Windows 8 has IIS 8. By default all .Net 4 app pools. You really have to go through a lot to get it to do any .Net version lower than 4. Just to be sure I checked it. .Net 4 integrated. By Paul - Fri 31 May 2013 We have Windows 8 on most of our machines now, I have it on the laptop I'm writing this on, so certainly Kartris does run fine on IIS8. What address shows in the URL address bar on the browser? Just to confirm, it is a 404 not another error (always double check as the number of times customers report a 'page not found' when they see 'page cannot be displayed' is surprisingly high - those messages are a little too similar). By ssaurus - Sat 1 Jun 2013 The error is: This error (HTTP 404 Not Found) means that Internet Explorer was able to connect to the website, but the page you wanted was not found. It's possible that the webpage is temporarily unavailable. Alternatively, the website might have changed or removed the webpage. For more information about HTTP errors, see Help. The address bar reads: http://localhost/mhnk this is the site created in IIS by the Web PI that installed Kartris. Yes it is port 80. I can install and run the site in IIS 8.0 Express, is that how you did it? I would prefer to install and run the site in the full IIS not the express. I would expect since you can install the site from the full IIS's Web PI it should work out of the box so I think I'm missing something or the installer is. By Paul - Sat 1 Jun 2013 I've actually had some problems myself with the web app gallery on full IIS. Even Microsoft's own SIR tool (which is used to validate and create a hash for zips of new submissions) doesn't install properly, only on IIS express. It's easy enough to install manually to IIS though... just copy in the files, create a db, create a web and then the install routine should fire up and help you sort the rest.