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Group: Forum Members
Last Active: Thu 18 Jun 2015
Posts: 98,
Visits: 1,382
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Since we upgraded to 2.5009 we have been unable to edit categories. The following error is logged:
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>> CategoriesBLL._UpdateCategoryHierarchy
-----------------------------------------------------------------------------
>> System.NullReferenceException
>> 5/15/2014 10:00:42 AM
>> Version:2.5009
>> URL:http://www.hotel-buyer-store.co.uk/Admin/_ModifyCategory.aspx?CategoryID=80&strParent=19
>> 81.111.151.133
>> CUSTOM MESSAGE:
Error: An unknown error has occurred. Please check the error logs for any info.
>> MESSAGE:
Object reference not set to an instance of an object.
>> STACK:
at CategoriesBLL._UpdateCategoryHierarchy(Int32 pChildID, String pNewParents, SqlConnection sqlConn, SqlTransaction savePoint)
I can see a record in tblKartrisCategories, CAT_ID - 0 and it has NULL values. It is also in the CategoryHierarchy table as a parent of all top level categories.
I don't know whether this has always been there and am reluctant to delete it to see if the problem is removed.
Any suggestions?
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Group: Forum Members
Last Active: Mon 23 Apr 2018
Posts: 59,
Visits: 291
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Not sure if this is the same problem or not, but I have noticed that if a Category has a parent category, then I am unable to edit the SEO fields and get a pop-up saying an unknown error has occurred.
If I remove the parent category, I can then edit the SEO fields successfully and then have to put the parent category back.
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Group: Forum Members
Last Active: Thu 18 Jun 2015
Posts: 98,
Visits: 1,382
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Thanks BornXenon, it looks like it is the same problem. It is not a problem for parent categories and with subcategories, if their parent is removed we are able to save.
This seems to be an error introduced in 2.5009. I have the same error on two separate sites.
Kartris - will this be resolved in next release?
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Group: Forum Members
Last Active: Thu 18 Jun 2015
Posts: 98,
Visits: 1,382
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So it looks as though this was a bug that has now been resolved in 2.6003. We plan to upgrade soon so I will mark this as the resolution.
Wed 11 Jun 2014 by
TheCalicoTree
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Group: Administrators
Last Active: Fri 15 Sep 2023
Posts: 806,
Visits: 2,737
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Yes, just to clarify, it worked if you changed the parent categories (either by removing or adding one), but not if you left them the same (I think this was the case for top level cats too). It is fixed in 2.6003.
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