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Group: Awaiting Activation
Last Active: Mon 11 Oct 2010
Posts: 3,
Visits: 29
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In the Kartris installation on a shared hosting I'm having a problem in step number 6 "Folder Permisions", all the folder tests failed, I know that is the ASPNET permissions over the Images, Uploads and Payments Folders but what do you advise me in order to pass these tests?
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Group: Administrators
Last Active: Fri 15 Sep 2023
Posts: 806,
Visits: 2,737
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Kartris tests these folders because it needs write permissions to those folders in order for many functions such as uploading images for products to work.
If the required permissions are not present, you will probably need to check with the host to see whether it is possible to grant write permissions to these folders. If the host cannot give these required permissions, then it might still be possible to use Kartris, but you'd have to rename and FTP up images and other uploaded files instead, which is not really practical or user-friendly.
Out of interest, could you say which host this is?
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Group: Awaiting Activation
Last Active: Mon 11 Oct 2010
Posts: 3,
Visits: 29
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I use IX web Hosting, so far they've been good in all the aspects about a web hosting, I'm going to talk to them in order to grant ASPNET user full control to my root folder and all child folders.
Thank you very much
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Group: Administrators
Last Active: Wed 18 Nov 2020
Posts: 148,
Visits: 3,450
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Having full permissions on the root isn't so essential - you can update the web.config file manually (via FTP) as this doesn't need to be done on a regular basis.
But you do need to have permissions to upload to the images folders (to enable you to add images via the backend). However you don't need to have script execute permissions on these (from a security point of view its best not to have upload rights AND script permissions on the same folders.
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Group: Awaiting Activation
Last Active: Mon 11 Oct 2010
Posts: 3,
Visits: 29
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I got it Mart, but I'm still stuck in step 6, I'm clicking the next button and doesn't lead me to step 7, I can't go on to the next steps to download the web.config.
Thank you
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Group: Administrators
Last Active: Wed 18 Nov 2020
Posts: 148,
Visits: 3,450
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Would it be possible for you to PM (personal message) me with a link to your site, and any details I need to run the installer so I can take a look?
Thanks
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