Admin password

You can try the following:

Open up the web.config in a text editor and find this tag:

<globalization resourceProviderFactoryType="Kartris.SqlResourceProviderFactory" />

You may actually find two, one commented out, and the other not.

Make sure it (or both, if there are two) is commented out, like this:

<!-- <globalization resourceProviderFactoryType="Kartris.SqlResourceProviderFactory" />-->

Upload this web.config and then refresh the site in a browser. You should find it sends you to the install routine again.

At the db section, it should find the db and recognize that the data is already there. So click to use the existing db. But it should still generate a new admin password for you. Make sure you note it down carefully!

Author	Message
saturation	Posted Sat 11 Sep 2010
Supreme Being Group: Forum Members Last Active: Fri 30 Nov 2012 Posts: 108, Visits: 1,185 57,432	Yes, I know, I was forewarned in the guide not to forget the password. Unfortunately, I downloaded the data tool and I'm getting a "web.config" not valid message from it when I try to reset the password after picking the file. Is there another way to get around this? Also, I have a sandbox install, so if that doesn't work, I can reinstall, but do I need to wipe out all files or just the IIS application?
	REPLY QUOTE LIKE 367
Paul	Posted Sat 11 Sep 2010
große Käse Group: Administrators Last Active: Fri 15 Sep 2023 Posts: 806, Visits: 2,737 449,892	You can try the following: Open up the web.config in a text editor and find this tag: <globalization resourceProviderFactoryType="Kartris.SqlResourceProviderFactory" /> You may actually find two, one commented out, and the other not. Make sure it (or both, if there are two) is commented out, like this: <!-- <globalization resourceProviderFactoryType="Kartris.SqlResourceProviderFactory" />--> Upload this web.config and then refresh the site in a browser. You should find it sends you to the install routine again. At the db section, it should find the db and recognize that the data is already there. So click to use the existing db. But it should still generate a new admin password for you. Make sure you note it down carefully! -- If my post solves your issue, can you 'Mark as Answer' so it's easier for other users to find in future. If you would like to be informed of new features, new releases, developments and occasional special bonuses, please sign up to our mailing list: http://bit.ly/19sKMZb Tags admin password, reset password
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saturation	Posted Fri 17 Sep 2010
Supreme Being Group: Forum Members Last Active: Fri 30 Nov 2012 Posts: 108, Visits: 1,185 57,432	I actually just completely overwrote the web.config file and then the install reran. Since it's a development install, I just recreated a different database. Thanks!
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Paul	Posted Fri 17 Sep 2010
große Käse Group: Administrators Last Active: Fri 15 Sep 2023 Posts: 806, Visits: 2,737 449,892	Actually I had a similar issue recently and found that commenting the globalization tag (see above) and also changing the db connection string to a db path that does not exist fires the install routine. At the point this asks for db details, give the actual correct details of your existing db. The install routine will recognize that the db already exists and offer that you keep this db. But it will still go through the stage of creating a new admin password for the admin account. So it's a simple way to reset your store pw if you do lock yourself out. -- If my post solves your issue, can you 'Mark as Answer' so it's easier for other users to find in future. If you would like to be informed of new features, new releases, developments and occasional special bonuses, please sign up to our mailing list: http://bit.ly/19sKMZb Tags admin password, reset
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saturation	Posted Tue 1 Feb 2011
Supreme Being Group: Forum Members Last Active: Fri 30 Nov 2012 Posts: 108, Visits: 1,185 57,432	Ok, now that I have rerun the install and written down as well as copied the password out, it's not letting me login to the backend with the admin account. Just to be sure I wasn't typing it wrong, I re-ran the install several times and copied them out and wrote them down, and it's still telling me the username and password were not recognised. Any ideas about this?
	REPLY QUOTE LIKE 330
saturation	Posted Tue 1 Feb 2011
Supreme Being Group: Forum Members Last Active: Fri 30 Nov 2012 Posts: 108, Visits: 1,185 57,432	Got this one, too. For some reason my web.config file wasn't being written to, and I noticed the hash salt key had no value in it. After I pasted that, it fixed the issue. I can get into the admin area now.
	REPLY QUOTE LIKE 333

Admin password

Admin password

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